Lifecycle
Request, accept, covered
Cover is a handshake, not a hijack.
- The team lead requests cover for a person and a date range; overlapping pending requests for the same team are blocked.
- The teammate accepts — activating the authority — or declines with a reason. Either way, both sides get notified in-app.
- A dashboard prompt flags teams with no active deputy before a planned manager absence, so cover gets arranged ahead of time.
Scope
What a deputy can and cannot do
The authority is deliberately narrow.
- A deputy approves and denies pending requests where the current approver is their team's lead — and sees the manager view for exactly those teams.
- Steps assigned to a department head, a named person, or a role in a longer chain stay with their own approvers; the deputy does not inherit them.
- New requests still notify the configured approver; the deputy sees them in the covered queue rather than replacing the lead's identity.
Control
Admins keep the last word
Self-service for the routine, override for the exception.
- Managers arrange cover through request and accept; direct assignment is an admin-only action.
- Admins can assign, change, or clear a team's deputy at any time from settings.
- Every grant, decline, expiry, and on-behalf decision is visible in the audit trail.




