Work schedules

A work schedule defines which weekdays count as working days. It drives request math (non-working days are never charged) and availability (a scheduled day off is not an absence). The default is Monday to Friday.

Schedules follow the same inheritance as policies: you set a default high up and override only where reality differs, down to a single person.

Where schedules are assigned

There is no separate work-schedules settings page; the "Assign Work Schedule" dialog opens from the level you want to configure:

  • A person: the "Work schedule" card on their profile.
  • A team or department: "Assign Work Schedule" in the row menu of the Organization view.
  • A location: the same action on the location card.
  • A tag: "Assign work schedule" on tag cards in Advanced Settings.

Resolution follows the standard order: Person over Tag over Team over Department over Location, with Monday-Friday as the company default when nothing is set.

Set a schedule

  1. Open "Assign Work Schedule" at the chosen level.
  2. Toggle the working days with the "Mon" through "Sun" chips: selected days are the working days.
  3. The dialog tells you what currently applies: "Direct override set on this level." or "Inherited: no override on this level (higher levels or the company default apply)."
  4. Save, or clear the override to fall back to inheritance (confirmed by "Work-schedule override removed").
Assign Work Schedule dialog with Mon through Sun day chips and inheritance note

What the schedule changes

  • Request math: a Monday-to-Sunday request on a Monday-to-Friday schedule charges 5 days, not 7. The request summary always shows the charged days before submitting.
  • Part-time: someone working Monday to Wednesday is charged only for those days; a Thursday request would not even make sense and is not charged.
  • Manager views: scheduled days off count as non-working in "Available now" and the team calendar, not as absence.
  • Holidays: a public holiday only skips a charge when it lands on a scheduled working day.

Weekly hours are separate

The "Weekly hours" field on invitations and profiles records contractual hours per week (for reporting and hour-based requests). The work schedule decides which days are working days. The two complement each other and are set independently.

Frequently asked questions

We have a four-day week in one team. One setting?
Yes: "Assign Work Schedule" on that team, deselect Friday, done. Every member inherits it unless they carry a personal override.
Does changing a schedule affect existing approved requests?
Approved requests keep the days they were charged. The new schedule applies to new requests and to availability views going forward.
Can employees see their own schedule?
Yes. On their profile, and it is visible in effect everywhere: the request calendar treats their non-working days accordingly.

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